Error when date is clicked on pop-up calendar
Printed From: Crystal Reports Book
Category: Crystal Reports 9 through 2020
Forum Name: Technical Questions
Forum Discription: Formulas, charting data, Crystal syntax, etc.
URL: http://www.crystalreportsbook.com/forum/forum_posts.asp?TID=2966
Printed Date: 30 Apr 2024 at 12:35am
Topic: Error when date is clicked on pop-up calendar
Posted By: patb
Subject: Error when date is clicked on pop-up calendar
Date Posted: 18 Apr 2008 at 6:07am
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Getting a runtime error when a date is clicked on a pop-up calendar.
The report has a date parameter so it prompts the user to enter a date. We can type in a date value (in the format YYYY-MM-DD) and the report will run fine, but if we use the pop-up calendar, as soon as a date is clicked, this error shows up:
a runtime error has occurred. do you wish to debug? line: 636 Error: Unexpected call to method or property access. This is happening on multiple Win XP machines and all have Crystal Reports XI. I found KBase Article ID:2184555 pertaining to this issue (in the CR KB):
Article refers to: BusinessObjects Enterprise XI Symptom When running an on-demand Crystal report with a date prompt then clicking the pop-up calendar and selecting a date, no date is entered in the value field and the following error message appears: "Unexpected call to method or property access " Cause This is a known issue and has been assigned Track ID # 813332. Resolution To work around this issue, either: 2. Immediately reopen the calendar. 3. Select the date(s) then click OK to run the report. -OR- Enter the dates manually in YYYY-MM-DD format. ------------------------
Unfortunately, this is an unnaceptable solution. Does anyone know of a real resolution?
Is it me, or is Crystal support horrible?
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Replies:
Posted By: patb
Date Posted: 18 Apr 2008 at 10:20am
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I was able to resolve this issue by replacing the following two files (below) with the ones provided in the promptengine_calendar.zip (available from Crystal Reports Development Department). Otherwise, you can email me if you need it, or if there is a place in this forum where I can upload it, just let me know. C:\Program Files\Business Objects\Common\3.5\bin\prompt.dll C:\Program Files\Business Objects\Common\3.5\crystalreportviewers115\prompting\js\promptengine_calendar.js Crystal Reports developers are going to update the KB article to reflect this patch, but it may take a month or two before it is posted. So, the pop-up calendar runtime issue is resolved now. |
Posted By: diego_s_chagas
Date Posted: 03 Apr 2009 at 9:32am
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patb, can you send me this zip file?
mailto:diego_s_chagas@dell.com - diego_s_chagas@dell.com
tks
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Posted By: ho1man
Date Posted: 09 Apr 2009 at 8:03am
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Hi; Is there any chance you could send me the zip file or the two files. I have installed the business objects for 12 and I'm still sporadically getting the issue. mailto:skalk8@yahoo.com - skalk8@yahoo.com
Thanks
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Posted By: patb
Date Posted: 09 Apr 2009 at 10:28am
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I just sent the file to you. Good luck! |
Posted By: kosmyk
Date Posted: 16 Apr 2009 at 12:07am
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Patb, can you send me this zip file too? Thanks Kosmyk kosmyk@poczta.onet.pl |
Posted By: patb
Date Posted: 16 Apr 2009 at 5:35am
| Just sent it. |
Posted By: kosmyk
Date Posted: 17 Apr 2009 at 5:59am
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Patb, sorry but I didn't receive email from you  Could you send again to my another email: kosmyk99@gmail.com?Best regards Kosmyk |
Posted By: Enrico
Date Posted: 21 Apr 2009 at 1:16am
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Please send me the files: mailto:enrico@isyncsolutions.com - enrico@isyncsolutions.com
Thanks ------------- Enrico |
Posted By: patb
Date Posted: 21 Apr 2009 at 5:33am
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Just sent the file to Enrico and Kosmyk. |
Posted By: patb
Date Posted: 21 Apr 2009 at 5:43am
| I'm curious. Did anyone check the Business Objects website for this prompt engine calendar patch? Because the last time I spoke with their support, they said that they would make the patch available there. |
Posted By: debmac
Date Posted: 26 Apr 2009 at 5:56pm
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Hi there patb, I'm a new Crystal reports user (2008v) and am writing a report which propts the user for a date range, and like you would like to use the calendar. I have created a dynamic parameter value, but can users get a list of all dates from the table i used under value, and cant even type the date, let alone choose from a calendar. the report also contains two sub-repots which need to use the same date range. How could i set that up? your help is much appreciated. Deb |
Posted By: tarikuma
Date Posted: 02 May 2009 at 7:58pm
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Hi patb,
Please can you send me this zip file?
mailto:takashi@arikuma.com - takashi@arikuma.com
Thank you very much!!!
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Posted By: tarikuma
Date Posted: 02 May 2009 at 8:03pm
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BTW, if you send me the file I'll put it in my ftp so you can create a link for future requests.
Regards,
Takashi
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Posted By: gremy
Date Posted: 04 May 2009 at 6:50am
| I am coming into this a bit late, but would you mind sending the files to me as well. mailto:ccgrem@yahoo.com - ccgrem@yahoo.com Thanks. |
Posted By: MeMeY
Date Posted: 08 Jun 2009 at 2:31am
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Hi, can you please send me the zip file? ------------- MeMeY |
Posted By: j_ellemore
Date Posted: 10 Jun 2009 at 10:30am
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Hi, please can you send me the zip file also: mailto:j_ellemore@hotmail.com - j_ellemore@hotmail.com .
I wonder wht SAP don't publish this on their site, I have been trying to figure this out for two weeks.
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Posted By: koya
Date Posted: 01 Jul 2009 at 9:22am
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Hi Could you please send me the files? I appreciate it so much. beln123@yahoo.fr Thanks. |
Posted By: koya
Date Posted: 01 Jul 2009 at 11:03am
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Hi Could you please send me the files? I appreciate it a lot. <a href='mailto:beln123@yahoo.fr' Thanks< id="WebWizRTE" ="http://www.crystalresbook.com/Forum/RTE_.asp?mode=reply&POID=18476&ID=834" style="border: 1px solid rgb(165, 172, 178);" onload="initialiseWebWizRTE();" width="490" height="250"> |
Posted By: koya
Date Posted: 01 Jul 2009 at 11:07am
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Hi could you please send me the zip? my email is: beln123@yahoo.fr Thanks. |
Posted By: DoryL
Date Posted: 09 Jul 2009 at 1:05pm
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Hi PatB, could you please send me the promptengine_calendar.zip file you mentioned in your answer. mailto:dory.lawrenson@varian.com - dory.lawrenson@varian.com thanks! Dory
------------- Dory L |
Posted By: adekie
Date Posted: 09 Jul 2009 at 3:31pm
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hi patb, could send me the zip file to aldoadekie@yahoo.com pls. thanks. |
Posted By: Kpmsak
Date Posted: 20 Aug 2009 at 1:25am
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Patb, can you send me this zip file too?
mailto:kpmsak@yahoo.com - kpmsak@yahoo.com
Thanks Sak ------------- Sak |
Posted By: spull11
Date Posted: 31 Aug 2009 at 10:26am
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Hi Patb
Could you please, send me the files?
mailto:spull11@hotmail.com - spull11@hotmail.com
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Posted By: vhan568
Date Posted: 07 Sep 2009 at 12:23am
| Can you also send it to me please? thanks in advance mailto:vhan568@yahoo.com - vhan568@yahoo.com |
Posted By: CRHelp
Date Posted: 10 Sep 2009 at 6:50am
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Hi PatB, was hoping you could send me the zip file mentioned in this forum "promptengine_calendar.zip".
mailto:Linda.Gilbert@pepsico.com - Linda.Gilbert@pepsico.com
Thanks Linda ------------- Linda |
Posted By: CRHelp
Date Posted: 10 Sep 2009 at 6:56am
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Hi Dory could you please send me promptengine_calendar.zip file that you received from patb. mailto:Linda.Gilbert@pepsico.com - Linda.Gilbert@pepsico.com
thanks! Linda ------------- Linda |
Posted By: DoryL
Date Posted: 10 Sep 2009 at 7:02am
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Hi Patb ,
would you be able to send me the file you mentioned to solve the calendar issue? It would be much appreciated!
thanks!
Dory
mailto:dorylawrenson@yahoo.com - dorylawrenson@yahoo.com ------------- Dory L |
Posted By: DoryL
Date Posted: 10 Sep 2009 at 7:03am
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Hi Linda,
I haven't received the file yet, if anyone has it, could they please send it to :
mailto:dorylawrenson@yahoo.com - dorylawrenson@yahoo.com
thanks! ------------- Dory L |
Posted By: fengl
Date Posted: 09 Oct 2009 at 10:53am
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Hi patb. Could you please send me the file as well. My email: mailto:fenglibo@hotmail.com - fenglibo@hotmail.com . Thanks a lot!!! |
Posted By: taxair
Date Posted: 13 Nov 2009 at 3:36pm
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could you send it to me as well. heluvatuff@gmail.com |
Posted By: sanjeevit4u
Date Posted: 11 Jan 2010 at 12:33pm
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Hi Patb.... Could you send me that zip file to sanjeevit4u@gmail.com..Its Urgent I have some production issue with that calendar icon. Pl send me. Thanks ------------- Sanjeev Gubyad Cisco ROS |
Posted By: sanjeevit4u
Date Posted: 11 Jan 2010 at 2:19pm
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Could you send me zip file . Its urgent Pl send me to sanjeevit4u@gmail.com Many thanks ------------- Sanjeev Gubyad Cisco ROS |
Posted By: adips
Date Posted: 21 Jan 2010 at 10:18am
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hi path,
can you please send me the files.
Thanks
Arnel
arnelrsd@yahoo.com
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Posted By: klundmark
Date Posted: 25 Jan 2010 at 2:10pm
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Hello...I too am in need of the zip file...if someone can email it to me I would be forever grateful! kflundmark@gmail.com |
Posted By: beeker
Date Posted: 30 Jan 2010 at 9:19am
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Can you please send me the files too. Thanks.
mailto:dbecker0227@gmail.com - dbecker0227@gmail.com
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Posted By: oliver
Date Posted: 09 Mar 2010 at 12:33pm
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Can you please send me the zip file please?
mailto:oliverortizg@gmail.com - oliverortizg@gmail.com ------------- thanks |
Posted By: richm
Date Posted: 06 Apr 2010 at 10:02am
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Can you send me the file? richm@provinet.com Thanks!! |
Posted By: ykcin
Date Posted: 18 Jun 2010 at 12:52am
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Just undergone re-install of Crystal Reports XI and am encountering this issue for the first time. Struggling to find the required files via SAP support though... Really appreciate if someone could send the two files concerned to me at mailto:nicky.risby@kelvinhughes.co.uk - nicky.risby@kelvinhughes.co.uk .
Thanks in advance
 |
Posted By: sinva
Date Posted: 24 Jun 2010 at 10:03pm
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Can you please send the file to me ??
mailto:kwyiu930@gmail.com - kwyiu930@gmail.com
Thanks.
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Posted By: yosiweiss
Date Posted: 17 Nov 2010 at 10:57am
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Can you please send the file to me as well?
mailto:yosiweiss@gmail.com - yosiweiss@gmail.com
Thank you.
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Posted By: actuel
Date Posted: 16 Dec 2010 at 4:03am
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Hi Patb, could you please send me the zip? my email is: adolfo@ahora.es |
Posted By: zinzaba
Date Posted: 22 Jan 2011 at 7:49pm
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I tried all over to find this file. The KB article has not been updated yet so no help there.
Please could someone send me the file too please (promptengine_calendar.zip) zinzaba@gmail.com |
Posted By: johny452
Date Posted: 19 Apr 2011 at 11:28am
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I spent 2 days searching for the solution but couldnt find anything. Please if anybody has the files. please email it to me @ mailto:johny452@hotmail.com - johny452@hotmail.com
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Posted By: davs
Date Posted: 01 Jun 2011 at 5:47pm
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Hi guys, Encountering the same issue in prod. Could someone please send me the files at david.ratsamy@gmail.com? Appreciate it. Thanks and Regards, David. |
Posted By: SteveB
Date Posted: 14 Jul 2011 at 11:29pm
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Hi Patb,
Would you be able to send the .zip file to me? ( mailto:mail@stevenbenton.com - mail@stevenbenton.com ) It's amazing how little there is on searching Google for this!
Many thanks,
Steve.
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