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rp123
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Quote rp123 Replybullet Topic: help with stacked clustered chart
     Posted: 16 Mar 2009 at 7:52am
Create a stacked clustered chart using the following fields :

{probsummarym1.assignment}
{probsummarym1.orig.open.group}

I have following data in {probsummarym1.orig.open.group} field that is
" Patrol " and "Customer ".

So create a stacked clustered chart showing TOP 10 assignment groups ({probsummarym1.assignment} and in the chart each group showing total patrol tickets and total customer tickets stacked and clustered together.

So take a example:

each bar will display total Patrol tickets and total other Customer tickets stacked and clustered together.

example: out of 100 incidents 60 are Patrol and rest left that is 40 are different customers but we count them as one customer.

y axis = no. of incidents ({probsummarym1.number})   
x axis = assignment group ({probsummarym1.assignment})

Here is the sample data:

Incident ID Primary Assignment Cause Code orig.open.group
IM1672598 EAI Services Application Team CP-User Request AML - Chantilly
IM1674631 AML - Chantilly Client Support Printing Issue Patrol
IM1688929 Physician Implementations - East Invalid Data Physician Imp East
IM1670898 INF System DSM User Request Patrol
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DBlank
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Quote DBlank Replybullet Posted: 16 Mar 2009 at 2:34pm
Hey rp123,
Are you asking how to make a stacked chart or how to handle the problem of the Patrol and Customer issue to get to your stacked chart.
For that make a formula field to convert the data into these two categories.
if {table.orig.open.group} = "Patrol" then "Patrol" else "Other Customer"
 
Use this formula field for your grouping and record counts and chart data instead of the original field of orig.open.group.
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