Hi everybody, I hope someone can help us out.
We use Crystal Enterprise (version 8.5) for publishing Crystal reports. The
reports are scheduled to be published in a folder in Outlook, mostly as pdf,
a few as Excel file. Most reports are running without any problem but some
reports return error : Error detected by database dll.
We can find no further information on this error. Data in all reports is
comming from BaanERP (Baan 5c with servicepack 22). We have the error since
we migrated Baan form HP UX to Windows and from DB Oracle to SQL. Crystal
Enterprise is running on a Virtual Machine.

What did we find so far?
When we first ran a report from the new Baan server the report took over 8
hours to complete (before less then 5 minutes). It turned out that the
locale setting of the Baan-user was causing this. The user had locale
ISO88591, after we changed this to locale ISO-8859-1 the report ran as
before.
A report that now returns the error runs with the same user (with locale
ISO-8859-1). When I change the locale back to ISO88591 the report runs but
takes again 8 hours.

Has anyone an idea what is causing the error and how we can solve this?

Thanks in advance for anything that heps us.

I never used Baan before. Hopefully this information can help out others who come across it. Thanks.