We are experiencing an elusive, intermittitent error with one of our scheduled reports.
Our Crystal Reports Server is BI Platform 4.1 [CMC Help about shows: 14.1.0].
The error is Failed to retrieve data from database. [Database Vendor Code: 8103].
This has occurred 3 times now. This is the only scheduled report of 20+ that exhibits this. The report runs 7 days a week. The error has always happened on Sunday night which is probably a clue. There are other scheduled reports that run 5 minutes before and 5 minutes after this one and they have never had any problems so I doubt it is a server or network outage although I guess I cannot rule out a short hiccup.
If I understand the DB Vendor Code part of the message properly, it is an Oracle 8103 which is [Object no longer exists]. Does not make sense to me since the report normally runs fine.
NOTE: I only have CMC access to the Crystal Reports Server so I cannot get to logs, or at least cannot figure out how to get to them.
I appreciate any suggestions on how to investigate this.
Edited by statey603 - 18 May 2015 at 4:49am
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