Joined: 21 Dec 2007
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Posts: 4374
Posted: 24 Jul 2013 at 5:10am
Seems a silly question, but do you have a group set for the customer? It seems from the sample output that you want to group the customer, and place items with expiration dates that belong to the customer below that.
If you don't want to group, as the title suggests, then you have probably already done everything that CR will let you on just straight sorting.
I was surprised to see that CR displayed detail B before detail A. This implies to me that when there is a value in detail B, there is no value in detail A, which is why it sorts first, and since you don't get the output that is expected, I would also suspect that when there is a value in detail A, detail B is blank...so it might be more than grouping issue
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