What results are you getting with "Suppress if Duplicated"?
Another way to do this:
1. Group by either Agency # or Agency Name (based on which order you want to display the data.)
2. Put the Agency # and Agency Name fields in the group header.
3. Put the Prod Type field in the proper location in the details section.
4. Right-click on the grey area to the left of the Group Header section and turn on "Underlay Following".
This should get you the format you're looking for.
-Dell