Hi buddies,

I am intermittently getting this error when we want to access a report in CMC.
We are not sure what this is. We tried to check whether it is a temp space issue.
The pop-up window displays the following "The viewer could not process an event. Internal error. Please contact your system administrator, ---- Error code:- [CRWEB000000119]
Do you all know what could be the problem?

-------------------------------------------------

2012-07-04 11:14:17
com.businessobjects.report.web.shared.WebReportingException: The viewer could not process an event. Internal error. Please contact your system administrator. [] ---- Error code:0 [CRWEB00000119]
     at com.businessobjects.report.web.shared.WebReportingException.throwWebReportingException(WebReportingException.java:71)
     at com.businessobjects.report.web.component.ViewerContainer.processEvents(ViewerContainer.java:2021)
     at com.businessobjects.report.web.WorkflowController.doEventProcessing(WorkflowController.java:425)
     at com.businessobjects.report.web.WorkflowController.doLifecycle(WorkflowController.java:262)
     at com.businessobjects.report.web.WorkflowController.doAsyncLifecycle(WorkflowController.java:110)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater._processHttpRequest(CrystalReportViewerUpdater.java:61)
     at com.crystaldecisions.report.web.ServerControl.processHttpRequest(ServerControl.java:342)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doUpdate(CrystalReportViewerServlet.java:89)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(CrystalReportViewerServlet.java:78)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)
     at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)
     at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)
     at com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32)
     at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
     at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
     at com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)
     at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
     at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
     at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)
     at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
     at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
     at com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)
     at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
     at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
     at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)
     at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)
     at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1443)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1384)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
     at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:159)
     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:852)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:785)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:443)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:859)
     at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1557)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:173)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)
     at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:807)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Internal error. Please contact your system administrator.---- Error code:-2147215357 [] Error code name:internal
     at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(ReportSDKException.java:120)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.SendRequestHelper.sendRequest(SendRequestHelper.java:123)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.sendRequest(CacheReportSource.java:1523)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.getPage(CacheReportSource.java:1036)
     at com.businessobjects.report.web.event.PageListener.renderContentLocally(PageListener.java:337)
     at com.businessobjects.report.web.event.PageListener.getPage(PageListener.java:165)
     at com.businessobjects.report.web.event.PageListener.updatePage(PageListener.java:114)
     at com.businessobjects.report.web.event.UpdatePageEvent.processListener(UpdatePageEvent.java:47)
     at com.businessobjects.report.web.event.ViewerBroadcaster.broadcast(ViewerBroadcaster.java:104)
     at com.businessobjects.report.web.event.EventQueue.processEvents(EventQueue.java:53)
     at com.businessobjects.report.web.component.ViewerContainer.processEvents(ViewerContainer.java:2008)
     ... 56 more