Position Summary:
The Reporting Administrator will serve as the primary administrator for reporting requests. This individual will obtain an understanding of the core systems utilized during our business cycle, be responsible for running and scheduling user reports, and provide reporting support to the Sr. Data Analyst.
Essential Duties & Responsibilities:
The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and is not all-inclusive. The omission of a specific duty or responsibility will NOT preclude it from the position.
· Administer the scheduling and posting of reports
· Develop and maintain reports, using detailed design documents
· Troubleshoot reporting and report scheduling issues
· Follow-up on reporting requests to ensure appropriate closure with the end user
· Effectively translates reporting requirements into technical design documents.
· Compile simple ad-hoc reports as requested by management
· Determine the source of the requested data
· Using knowledge of database relations, creates design documents that can be used for efficient and accurate report development
· Develop SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements
· Develop stored procedures and report templates as may be required to fulfill data and reporting requirements
· Work on multiple concurrent projects and function effectively as a team member under the supervision of the department manager
· Execute sound judgement on escalation procedures for problem resolution
· Develops and maintains communication in a cooperative and professional manner with all levels of staff and customers by:
· Communicating openly, honestly and constructively
· Treating all employees and customers with dignity, respect and courtesy
· Taking responsibility for and making every effort to resolve communication, trust and respect concerns
· Asking for information needed to perform job responsibilities
· Complying with all Employee Handbook and company procedures
· Develop and maintain credibility and trust with all end users
· Other duties and projects as needed to support the team.
Knowledge and Skills:
· 2+ years experience using Crystal Enterprise and Crystal Reports
· 1+ years using MS SQL Server
· Knowledge of Relational Database concepts
· Experience with Lawson Report Writer a plus
· Accounting experience a plus.
· Excellent analytical and problem solving skills
· Excellent customer service and interpersonal skills
· Experience in effectively transferring knowledge to non technical staff.
· Excellent organizational and follow-up skills
· Strong PC application skills, to include MS Word, Excel, & Powerpoint
· Strong desire to meet end-user customer satisfaction standards
· Ability to work flexible hours a plus
Education:
· BBA/BS Degree in Information Management Systems, Computer Science or 1-2 years equivalent professional work experience.
Physical Requirements:
· General office environment
· Sitting for extended periods of time
· Moderate to heavy keyboarding
· Occasional lifting, bending, kneeling, and reaching
Give me a shout out if you are interested. Very stable and growing company in San Antonio Texas. Good chances to gain new skills and grow in a secure environment.