Hi all,
I have 4 formula's I would like to get the total of
1.
numberVar callcnt := 0;
callcnt := if {ado.EventType} = "Call" and {ado.was_FirstContact} = -1
then callcnt+1 else callcnt;
2.
numberVar walkIncnt := 0;
walkIncnt := if {ado.EventType} = "Walk-In" and {ado.was_FirstContact} = -1
then walkIncnt+1 else walkIncnt;
3.
numberVar emailcnt := 0;
emailcnt := if {ado.EventType} = "Email" and {ado.was_FirstContact} = -1
then emailcnt+1 else emailcnt;
4.
numberVar othercnt := 0;
othercnt := if {ado.EventType} = "Other" and {ado.was_FirstContact} = -1
then othercnt+1 else othercnt;