We are using Crystal XI Runtime and it is actually part of our install.  In our software, we have a client that is Windows 2003 R2 SP2 and is able to run the report without issue, but when he closes the report and tries to select something else from our menu option, it just hangs and says "not responding".  I tried un-installing and re-installing Crystal and the issue still exists.  I also loaded the client's dataset in house and could not replicate the issue.  Any ideas would be greatly appreciated.

Hey Dell, thanks for the response.