Technical Questions
 Crystal Reports Forum : Crystal Reports 9 through 2022 : Technical Questions
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pintu
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Joined: 01 Apr 2010
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Quote pintu Replybullet Topic: Report failed to load
     Posted: 01 Apr 2010 at 11:18pm
Hi,

Some of my customers don't have a C drive, so widows is installed on D or E or whatever but not C:\ drive.so when my client view any report an exception is thrown

kindly requested you to please have a concrete solution for this problem.
i will be really gratefull for your help.

Thanks,

exception is

Exception: CrystalDecisions.Shared.CrystalReportsException

Message: Load report failed.

Source: CrystalDecisions.CrystalReports.Engine

Exception: System.Runtime.InteropServices.COMException

Message: The device is not ready. Source: Analysis Server

   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)

   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)

   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

 


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hilfy
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Joined: 20 Nov 2006
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Quote hilfy Replybullet Posted: 02 Apr 2010 at 4:37am

Are they viewing the report from a Windows application or from the web?  If it's a Windows application then the appropriate (.NET, Java, COM) Crystal runtime engine needs to be installed with your application.  This will install some .dll files under the Windows folder where ever Windows is located. 

-Dell

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