Posted: 28 May 2009 at 3:59pm

I need to set my page size to 8.5" horizontal by 7.375" vertical.  However, in CR2008 when the vertical size is less than the horizontal, it automatically flips the orientation to landscape.  On a modern printer, this might not be a big deal.  You can usually flip the output 90 or 180 degrees.  Unfortunately, I am working on a Okidata ML320 dot matrix printer and pre-printed forms.

Does anyone know a way to work around this issue.  I have tried setting the page size to 8.5H x 8.5V and then setting the bottom margin 1.125 but that causes a pagination problem when the printer advances for tear off purposes.

Any suggestions would be appreciated.

Gilley

Gilley Ann Estes
Senior Technical Writer
Welton USA

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DilbertIsMyHero
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Joined: 02 Jan 2009
Location: United States
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Posts: 12

  Posted: 29 May 2009 at 10:31am

After much research and trial/error, I think I found a solution...

Go to Start > Settings > Printers.
Select File > Server Properties.
Select Create New Form.
Type a name for your new form.
Enter the paper size of your form. You can also enter the margins if applicable.
Click Ports. Select the port to which the printer is attached.
Click Drivers. Select the printer driver.
Click Save Form.

Return to Crystal Reports. Go to Page Setup. Your new form should be listed in the drop-down list in the Page Options panel. It will set your horizontal and vertical dimensions to the same as you added on your new form. This will also keep the orientation correct (not changing between portrait and landscape).

Hope this helps someone else facing this problem.

Warmest regards,
Gilley Estes

Gilley Ann Estes
Senior Technical Writer
Welton USA