I am trying to create a list of customers who received a letter from us but did not respond.
I can create a list/set of customers who received a letter from us (call this Set A). I can create a list/set of customers who responded (call this Set B).
I would like to create a list of those customers in Set A who are not in Set B.
I think this should be easy but for some reason I cannot figure this out.
Can someone please tell me how to do this?
Thanks.
Bill