Hi, I am new and you will have to bear with me. I am the only one with access to Crystal Reports at work, its an early version (forgot to check which version before I came home)
I have been following the instructions to create a report in design. I am getting my report from Symposium Express Call Centre.
One of the options I can put on design is "Not Ready Time". This shows the time that an operator has been in a Not Ready State.
My problem is: it returns a figure (i.e 10,235) and not in the format of a time (hh.mm,ss). I really need the time value not a figure. Can anyone tell me how to format(?) the figure to show as a time value?
IP Logged
