I'm the network adminstrator for a local government. They have purchased a finacial program that has Crystal Reports XI. They went through training but most of the users are totally lost. They need to have Crystal Reports done in layman's terms. I'm looking for books, videos and/or websites that can assist them. Of course I'm looking for free stuff at this time but if I knew there was something great, I can push to put it in the budget. Can anyone give some direction?