I work in a call center and I have created a report in Crystal 10 for our call center and then another one of our calls centers in a different city that shows calls offered, abandoned, agent talk time etc...
Our call center's report is my primary report and I have the other call center's report as the subreport.
I have it so that when you bring up the report, you have to prompt the parameter fields for date and time for the report to pull the info from.
Well, my question is when I look at the preview of my primary report it asks for the time and date parameters for both the primary report and my subreport. But when I change the parameter for both of them (it asks for a start time and end time for our call center and then a start time and end time for our other call center), it does not change the date and time for my subreport. I have to click on the tab for my subreport and then refresh the parameter field to match up with the parameter field for my primary report.
Is there any way I can change the parameter fields of date and time for both my primary report and my subreport at the same time??