SMTP Crystal Server - O365

Printed From: Crystal Reports Book — Forum Name: Technical Questions

Posted By: shabbaranks — 7 May 2018 at 11:01pm

Hi,

Just wondering if anyone has successfully setup a Crystal Server to send scheduled reports from Office 365? Cant seem to get it working?

Thanks

Posted By: hilfy — 8 May 2018 at 9:39am

Which version of Crystal Reports Server are you using?

-Dell

Posted By: shabbaranks — 8 May 2018 at 9:58am

Hi, Thanks for getting back to me.

To access the reports I log into BMI (14.1) so am I correct in saying its Crystal Reports server 14.1?

Posted By: hilfy — 9 May 2018 at 4:27am

What is BMI?

-Dell

Posted By: shabbaranks — 9 May 2018 at 6:12am

Sorry - SAP Business Objects.

Posted By: hilfy — 9 May 2018 at 7:07am

So it's not really CRS, it's BusinessObjects. Same thing, different licensing.

There are a couple of things you may want to look into:

1. Make sure you have the right information for the SMTP server - you may need to use an IP address for this and not a server name.

2. Make sure that the folks who manage the Exchange server have it set to allow your BOBJ server(s) to connect as an outside source to send email.

-Dell

Posted By: shabbaranks — 9 May 2018 at 7:11am

Thanks its only a problem when you try to configure authentication. Relaying is enabled and working but for O365 to relay to an external domain you need to authenticate. Once I enable login or basic auth it doesn't send