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database connector error:

Printed From: Crystal Reports Book
Category: Crystal Reports 9 through 2020
Forum Name: Report Design
Forum Discription: The best way to design a report and problems you have encountered
URL: http://www.crystalreportsbook.com/forum/forum_posts.asp?TID=10964
Printed Date: 06 May 2024 at 6:38am


Topic: database connector error:
Posted By: malraff
Subject: database connector error:
Date Posted: 26 Aug 2010 at 12:38am
hi all

i have a report in crystal, it points to a sql 2005 stored procedure -

when in crystal designer the report works fine, but as soon as i save and test on viewer it returns with the error

database connector error 'cannot obtain message from server'

the viewer and designer are on the same server pointing to the same datasource ( we have many standard reports already working on same db) so id assume that rules out odbc issues?

in the sp, i create and delete temp tables - so maybe the issue lays here?

im not even sure what version of crystal it is as its integrated into syspro our erp system


can anyone help?



Replies:
Posted By: Jim257
Date Posted: 27 Aug 2010 at 1:20am
Do you create and delete temp tables in any other reports?

Sounds like the user that's running the report using the viewer doesn't have permissions on the SQL Server to perform an action that your stored procedure is trying to carry out.

For instance if the user has permission to SELECT, but not create temp tables the SP might be dying.

Can you cut the SP back to bare minimum and test?



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